Customer Survey 2017

The Department of Education and Skills is committed to providing our customers with a professional, efficient and courteous service. Customer satisfaction is important to us and we aim to achieve this by:

  • Giving our customers the best possible service and advice
  • Treating customers in a proper, fair, impartial and courteous manner
  • Aiming to ensure that rights to equal treatment set out by equality legislation are upheld in the delivery of our services;
  • Aiming, where possible, to meet any special need our customers may have.

With this commitment in mind, we would like to invite you to take part in our Customer Survey 2017, a survey aimed at assessing the level of satisfaction and perception of our services. Your co-operation will make an important contribution and help us in our ongoing aim to improve the services we provide.

The survey should take approximately 10 minutes to complete and will be completely anonymous. At the end of the survey, you will have an opportunity to provide any additional information in relation to our customer service that you feel will be useful for the Department.

You can access the survey by clicking the following link: https://www.surveymonkey.com/r/DES_customer_survey

The deadline for the survey is 22nd December, 2017