OLCS User Information

Reminder for OLCS Users

Reminders when using the On-line Claims system (OLCS)

Operational Guidelines for Boards of Management and Staff Designated to Operate the On Line Claims System in Primary and Post Primary Schools

Circular 0024/2013 published 03 May 2013.

Recording of email address on the Esinet Portal

  1. Login to Esinet and under Maintain My Details select Update Login Details and enter email address if not previously recorded or update the current e-mail address if required. This email address will be used to send a change of password to, and therefore it is recommended that the e-mail address be one that only you have access to.
  2. Click Save

Requesting a new Password

When a school user has made 3 or more incorrect attempts at login, their account is automatically locked and a new password must be created.

To reset your password, please carry out the following steps:

  1. Complete the personal details screen.
  2. Click Save to initiate the resetting of your account.  Then click ok. 

The Login Page will then display.

  1. An email with a new password will issue to your registered email address.  This could take a few minutes.
  2. Retrieve your new password from your email account.
  3. Return to the Esinet login page.  Enter your User ID, the new password and the personal question.
  4. Click on Login. The Change Password Screen is displayed.
  5. Enter the automated password as your old password.
  6. Create a new password (must consist of at leave 8 letters and 1 numeric) and confirm.
  7. Click Change Password.

Where the personal details of the school user do not match those recorded at the time of self-registration, the user’s account is locked after 3 incorrect attempts and the Department must be contacted to reset their account.

Email to Approvers

When a data entry person’s email address or password has been changed a separate email will automatically generate to the Approver stating “Your data entry email address/password has now changed on OLCS” .

OLCS Security Guidelines

Security Guidelines for Boards of Management and Staff Designated to operate the On Line Claims System in Schools


Online Claims System (OLCS) technical support contact form